Can AI Make Legal Representation Moot?

Reasons Why Artificial Intelligence Can’t Replace Experienced Legal Counsel

As artificial intelligence swiftly transforms from a futuristic vision to a regular part of daily life, it makes its way into virtually every profession, including the practice of law. Can AI actually replace your high-priced legal counsel, helping you get the outcome you need with less expense at the push of a button? The chances are highly unlikely…here’s why.

• AI, at least thus far, has too many problems with accuracy—pundits have coined the term
  “hallucination” to describe the instances where AI simply makes up “facts” or, most notably in the practice of law, cites case law that does not exist. While there is subtlety and nuance in the law, it is also built on accuracy and reliability. As it currently exists, AI cannot be trusted to produce accurate statements or cite accurate factual situations. To get any benefit from AI, users must provide human oversight.
• AI performs poorly at nuance and subtlety, which are often key factors in a legal dispute. Of course, those are also the hallmarks of emotion, which often dictates how a legal matter will be resolved. Humans are far better at recognizing and understanding fine distinctions in a factual or legal argument.
• AI isn’t designed to respond immediately to unexpected circumstances. An unanticipated statement by a witness or the discovery of inconsistencies in a document are generally circumstances where AI needs additional input and time to assess the situation. An experienced and trained human being can typically address those issues immediately.
• There may also be ethical concerns, as many legal professionals worry that confidential information shared with AI tools may be at risk.
• It’s also important to understand that most clients, while they want a positive resolution to their legal issues, also seek a human connection. Legal problems tend to generate a strong emotional response. Part of any effective legal counsel is acknowledging and responding to a client’s emotional concerns.

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